Antonio Mendez
SUPERVISOR, CUSTOMER SERVICE AGENT
Professional profile
Born leader, responsible, professional, committed, intelligent, humble, punctual, respectful, cordial, educated, ethical and friendly.
Work experience
Travelpass Supervisor
solvo | January 2020 - Present (6 years 10 months)
Used skills
monitor calls and maintain high level of QA, track customer KPIs
Major achievementKeep the client's requirements up to date while maintaining the optimal level of KPIs
Optimun Line Supervisor
emergia | January 2020 - January 2020
Used skills
monitor calls and maintain high level of QA, track customer KPIs
Major achievementKeep the client's requirements up to date while maintaining the optimal level of KPIs
Customer Service Agent
emergia | January 2019 - January 2020 (1 year)
Used skills
Assist North American clients to place orders online and order status and resolve any setbacks
Major achievementEmployee of the month 2 consecutive months
Education experience
Civil Engineering
Universidad rafael urdaneta | Undergraduate
Universidad rafael urdaneta | Undergraduate
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