Performed various technical support tasks, maintenance of computer equipment, creation of Backup, installation and configuration of Access Point. Managed and updated corporate equipment. Received and provided solutions to help desk requests. Reviewed and updated hotel software on corporate computers. Performed reviews in technical rooms and Data Center, delivering reports on operation of the teams to the area manager.

Ensuring all IT equipment is up to date, configured correctly and in optimal working condition, as well as ensuring networks are secure, creating backup copies of important data.