Laura Sofía García Delgado
Customer Service Manager
Professional profile
Young professional with experience as an Administrative Assistant Trainee, cashier and customer service manager. With skills in documentation management, reporting, customer service, cash and money management, organization and leadership
Work experience
Customer Service Manager
veritas cafe | December 2019 - Present (6 years 11 months)
Used skills
Supervision of the customer service area, support in processes related to customer service.
Major achievementTeamwork, maintenance of relationships with clients, organization and leadership.
Cashier
veritas cafe | December 2019 - Present (6 years 11 months)
Used skills
Cash management, customer service.
Major achievementCustomer collection, cash opening and closing, money management, customer service.
Administrative Assistant Apprentice
marsh maclenan corredores de seguros s.a. | June 2021 - November 2021 (5 months)
Used skills
Management of tasks and deadlines, attention to incidents, monitoring of information.
Major achievementDocumentation and file management, report preparation, problem resolution, information control.
Education experience
Fourth Semester in Zootechnics
Universidad nacional de colombia | Undergraduate
Universidad nacional de colombia | Undergraduate
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