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Carlos Alberto Sierra Torres

Support Engineer
Skills
(Self-evaluation)
Management of incidents %
Troubleshooting %
Languages
English:
  • Leitura
    70%
  • Escrevendo
    70%
Professional profile

I am a Technologist Graduated in Information Systems at the Comfenalco Technological University Foundation in Cartagena. I am also a Computer Network Security Specialist, Computer Maintenance and Repair Technician, and I have 7 semesters of systems engineering. I am a proactive, responsible, honest and self-taught person, both in my personal and work life. I like to follow orders and do my best

Work experience

Support Engineer
kanaryo sas | August 2021 - Present (5 years 3 months)
Used skills

The company's software works in the cloud on AWS servers, to which I had access to validate loading, records, file storage and API operation.

Google Support Analyst
nuva sas | November 2020 - August 2021 (9 months)
Used skills

Address incidents and requirements that are registered in the Service Desk regarding Google services.

On-Site Support Analyst
tivit | March 2016 - November 2020 (4 years 8 months)
Used skills

Providing support service at EPM.

Education experience

Servicio nacional de aprendizaje (sena)
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