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Luz Mabel Estrada Yepes

Customer Service Advisor and Receptionist
Skills
(Self-evaluation)
Serv. to the client 100%
Relationships 100%
Empathic communication 100%
Troubleshooting 100%
Languages
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Work experience

Entrepreneurship
tienda de canasta familiar | April 2018 - April 2022 (4 years)

Management of my own business with basic management of accounting and administration.

Intermediate Level Advisor
emtelco - epm | October 2008 - April 2018 (9 years 6 months)

Intermediate level service advisor, empathetic and serene management of user complaints and requirements, typing, office assistant and quality monitor (E).

Service Advisor
teledatos - avianca | December 2005 - May 2008 (2 years 5 months)

Advisor of services, attention and sales of the Avianca line.

Education experience
Other not Specified
Cesde (suspendido estudio) | Technician
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