Business
Jobs
  • About Us
  • Solutions
    • Job Postings
      Post your job and receive qualified candidates in 48h.
    • Candidate Assessments
      500+ technical and psychological tests, plus anti-fraud.
    • Headhunting
      Tailor-made executive search from start to finish.
    • Payroll + EOR
      Payroll dispersal and EOR across 15+ LATAM countries.
  • Pricing
  • Jobs
Photo

Alexandra Castrillon

Supervisor
Skills
(Self-evaluation)
Languages
Professional profile

Bilingual BPO Agent with 1.5 years of experience in customer service and technical support, and 3 years as a supervisor. Quick learner, able to build relationships with people of different ages

Work experience

Supervisor
booking - intouchcx | April 2021 - November 2024 (3 years 7 months)
Used skills

Supervised a team, implemented monitoring strategies and performed root cause analysis to improve KPIs. Provided administrative support and coordinated with various departments.

Major achievement

Managing a team of 15 employees.

Technical Support And Customer Service Agent
best buy - accedo | August 2020 - March 2021 (7 months)
Used skills

Provided assistance in resolving software issues by remotely accessing the device and assisted in selling annual subscriptions.

Major achievement

Assistance in resolving software issues.

Education experience
Generated by

Discover the new way to find a job!

Top jobs
Top job categories
Business
Post vacancy Pricing Sales
Legal
Terms and conditions Privacy policy
© 2026 PeakU Inc. All Rights Reserved.
Andres GPT
Virtual assistant