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Alex Daniel

Customer Service - Backoffice
Skills
(Self-evaluation)
Team management 100%
Punctual in deliveries 100%
Leadership 85%
Languages
English:
  • Speaking
    70%
  • Reading
    70%
  • Writing
    70%
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Work experience

Customer Service - Back Office
konecta- bancolombia | August 2022 - Present (4 years 3 months)
Used skills

Solve day-to-day problems for clients, verify platforms and files such as databases, review documents and escalate cases according to the corresponding area

Agent
teleperformance | November 2019 - May 2020 (6 months)
Used skills

There I did back office work and technical support on the platforms

Education experience
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