Development of Job Descriptions. Proposal and development of the content of Internal Communication.

Resilience. Organizational Analysis

I evaluated and proposed adjustments in the personnel systems. • Analyzed and implemented changes in the structure of the organization and its respective positions. • I kept the position profiles updated, based on of the evolution of the company structure. • Design development plans

Set organizational development plan. • Design and develop wellness plan that stopped turnover at 50%. • Developed a customer service program. • Developed and implemented compensation and benefits policies. • Diagnosed, designed and managed the evaluation of organizational climate, Process Manuals, description and analysis of performance and competency evaluation). • Develop and present training and training plans and programs to the STPS

I structured the training department and internal instructors. • I reinforced the entire company on the strategic framework and in this way I reaffirmed the organizational objectives.