Responded to telephone calls, emails and booking inquiries in a timely manner, ensured the booking system is maintained and kept fully up-to-date, Liaised with guests to ensure maximum satisfaction, providing local and regional information where requested, Solved customer queries and concerns in an efficient way, attracted new customers through excellent customer service, maintained supplies and inventories, upsold new services.

Approval of Loans & Deposits, credit instructions and Swift code instructions. Bank Reconciliation: Reconciling items to the bank balance of cash. Tools: MISYS FINANCIAL SOFTWARE