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Jairo Ramirez

Sales And Customer Service Agent
Skills
(Self-evaluation)
Crm 100%
B2b sales 100%
Languages
English:
  • Speaking
    100%
Professional profile

I am a sales agent with experience in customer service and cross-selling, specializing in auto insurance and internet services.

Work experience

Sales And Customer Service Agent
sutherland | April 2023 - August 2023 (4 months)
Used skills

I worked in customer service and cross-selling for AT&T, guiding customers through connectivity issues and ensuring their satisfaction.

Major achievement

I assisted clients with internet and telephone problems.

Sales Agent
teleperformance | March 2021 - January 2023 (1 year 10 months)
Used skills

I handled vehicle hold requests for clients who lacked immediate payment and collaborated with the team to achieve campaign sales goals.

Major achievement

Specializing in auto insurance and gap coverage.

Customer Service Agent
sitel | March 2020 - July 2021 (1 year 4 months)
Used skills

I provided customer support, assisting with service returns, service orders, and order tracking.

Major achievement

Assisted clients with PayPal-related issues.

Education experience
High School
Gaithersburg high school | High School
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