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Juan Carlos Rincon Vasquez
Service Management Professional (Customer Success and Innovation)
Professional profile
Work experience
Service Management Professional (Customer Success And Innovation)
olimpia it
|
October 2023
- Present
(3 years 1 month)
Used skills
Innovation
Leadership
Communication
CRM
Automation
Finance
Kpis
Continuous improvement
Nps
IA
Customer experience
Slas
Distributor Service Representative
hycite enterprises colombia
|
July 2022
-
October 2023
(1 year 3 months)
Used skills
Customer service
CRM
Assertive communication
Salesforce
Retention
Process automation
Loyalty
Experience Analyst
automas ltda
|
February 2022
-
July 2022
(5 months)
Used skills
Customer support
Innovation
Power bi
Communication
Indicators
Training
Satisfaction surveys
Show all experiences
Education experience
Specialization in Customer Experience Management
Universidad tecnológica del perú (utp)
| Specialization
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Andres GPT
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