Information Technology and Telecommunications professional with 10+ years of experience in operation , monitoring , technical support , and quality assurance of technological infrastructure and telecom networks . Bilingual , certified in ITIL , ISO 9001 , SCRUM , AWS , and Cybersecurity
Managed, supported, and maintained network and systems infrastructure. Developed and supported web applications (backend/frontend). Used AI tools for software development and data analysis. Ensured info security best practices.
Major achievementManaged and supported network/systems infrastructure, developed web apps, used AI for software and data analysis, ensured info security and compliance.
Ensured SOP compliance via controls, inspections, and documentation. Maintained high standards in equipment/ingredient handling. Supported process improvement by identifying deviations.
Major achievementEnsured 100% SOP compliance, reduced deviations, maintained quality traceability, supported continuous improvement.
Operated and supervised production, ensured compliance with quality and safety standards, performed quality control, monitored production parameters.
Major achievementOperated production processes, ensured quality, safety, and efficiency, monitored equipment, reduced downtime.