Jhon Harley Jimenez Jimenez
Senior analyst
Professional profile
I am a highly trained systems technologist with a passion for information technology. With solid technical knowledge, I have developed extensive experience in the design, development and maintenance of computer systems.
Work experience
On-site and remote support, printer and computer repair, network and server management.
Major achievementOn-site and remote support, printer and computer repair, network and server management.
Creation, documentation, diagnosis and resolution of highly complex incidents/problems. Validation of user information, obtaining information to diagnose incidents.
Major achievementCreation, documentation, diagnosis and resolution of highly complex incidents/problems. Validation of user information, obtaining information to diagnose incidents.
Computer maintenance and preventive maintenance, On-site and remote support, Network management.
Major achievementComputer maintenance and preventive maintenance, On-site and remote support, Network management.
Education experience
Universidad santiago de cali | Specialization
