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María Fernanda Mendoza Hurtado
Help Desk Analyst
Professional profile
Work experience
Help Desk Analyst
sapian s.a.s
|
April 2022
- Present
(4 years 7 months)
Used skills
MySQL
Linux
Servers
Ip telephony
Asterisk
Cloud
Vicidial
Trace analysis
Freepbx
Support Analyst
american technet
|
February 2020
-
March 2022
(2 years 1 month)
Used skills
Technical support
Ip telephony
Vpn
Mikrotik
Equipment configuration
Issabel
Mass Client Manager
emtelco s.a. – despacho edatel
|
June 2017
-
August 2019
(2 years 2 months)
Used skills
Monitoring
Operational management
Customer support
Sla
Education experience
Telecommunications Engineering
Itm
| Undergraduate
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