Testing and migrations from standard machines to ThinClient machines, generating added value to the internal client in the migration process to Citrix VDI/HSD. Management of development projects and internal migrations within the company to different platforms, assembly of operations. • Management of changes and adaptation of the project to new needs or requirements. • Development and implementation of plans continuous improvement in project processes. • Identification and mitigation of risks
Internal in the support process and implement Citrix VDI and Genesys. Management of development projects and internal migrations within the company to different platforms. • Consulting and advice on information technologies. • Optimization and improvement of processes through automation. • Technical support and problem resolution for users and clients.
Accompaniment to Office 365 migration in the company Telepermance Colombia, in turn, Citrix Support support was provided. • Collaboration with the different departments of the company. • Problem resolution and attention to incidents.{* **}• Use of computer and technological systems.