Industrial Engineer skilled in planning , administration , and coordination of resources and personnel . Experience in quality , finance , and operations , with strong knowledge of Java , JavaScript , SQL , and Appscript for organizational management and information analysis
Managed requests for information correction in databases. Developed tools to automate tasks and reduce workload. Managed SQL, SAS Enterprise, and Bizagi.
Major achievementDeveloped tools and procedures to reduce operational burden and automate tasks. Managed SQL, SAS Enterprise, and Bizagi database software.
Created customer satisfaction reports with Power BI and Tableau. Supported internal and ISO 9001 document audits. Managed and updated quality documents and trained new staff.
Major achievementCreated customer satisfaction reports using Power BI and Tableau. Supported internal and ISO 9001 audits. Trained new personnel in quality management.