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Juanjo

Customer Service Specialist
Skills
(Self-evaluation)
Crm 80%
Data analysis 75%
Technical support 75%
Social networks 30%
Communication 30%
Tiktok adds 28%
Social networks 27%
Content creation 27%
Analysis 26%
Social media marketing 24%
Social media management 24%
Email marketing 22%
Ux design 22%
Marketing campaigns 21%
Marketing campaigns 21%
Languages
English:
  • Speaking
    75%
  • Reading
    75%
  • Writing
    75%
Spanish:
  • Writing
    100%
  • Reading
    100%
  • Speaking
    100%
Professional profile

Work experience

Data Analyst And Dispatch Support
speedx | September 2025 - January 2026 (4 months)
Used skills
Customer Service Specialist
ups | May 2022 - July 2025 (3 years 2 months)
Used skills
Back Office Support And Content Moderator
webhelp colombia | October 2021 - October 2023 (2 years)
Used skills
Education experience
Google Data Analytics Certificate
Coursera | Technological career
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