Sandra Patricia Diaz Benitez

SME Manager

Professional profile

Commercial Manager with 15 years of experience in tangible and intangible sales in strategic banking and operational management. With strong skills in team development, negotiation, and customer loyalty, with a results-oriented approach.

Work experience

Sme Manager

banco bbva | March 2022 - July 2024 (2 years 4 months)

Used skills

Leadership of commercial strategies for business growth, profitability, and sustainability. Additional experience in the BPO sector, leading operational and commercial teams, with a focus on efficiency, service, and KPI compliance.

Major achievement

SME portfolio management for $350,000 MM, with sales clients between $2,000 MM and $15,000 MM.

Office Sales Manager

banco bbva | August 2013 - March 2022 (8 years 7 months)

Used skills

Focus on sales, loyalty, key customer service, and improving service and efficiency indicators.

Major achievement

Leadership of commercial teams in banking and BPO, focusing on sales and loyalty.

Administrative Director

banco davivienda s.a | July 2009 - August 2013 (4 years 1 month)

Used skills

I worked closely with senior management in planning and executing administrative strategies that contributed to the achievement of organizational objectives.

Major achievement

Supervise and coordinate the daily administrative activities of the team.

Education experience

Diploma in Comprehensive Credit and Collection Management
Politecnico gran colombiano | Technological career

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