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Felipe Rojas

Professional Customer Service
Skills
(Self-evaluation)
You go out 100%
You go out 98%
Marketing 83%
Marketing 56%
Service 30%
Languages
Spanish:
  • Escrevendo
    100%
  • Leitura
    100%
  • Fala
    100%
Professional profile

Professional passionate about customer experience and satisfaction, with skills to lead and develop Customer Experience processes. Focus on continuous process improvement, implementation of exceptional service culture and positioning strategies. Experience in market research and strategic decision making

Work experience

Administrative And Financial Coordinator
fundación niño jesús | January 2025 - Present (1 year 10 months)
Used skills
Customer Service And User Experience Improvement Project Leader
g&r advisory group s.a.s | August 2023 - December 2024 (1 year 4 months)
Used skills
Customer Service Leader (Professional)
servicios postales nacionales s.a.s, 4-72 | June 2010 - March 2023 (12 years 9 months)
Used skills
Education experience
Business Administrator
Universidad del tolima | Undergraduate
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