Social Communicator with emphasis on television and digital media. I consider myself a sociable, creative person, with ease to work in a team, ability to adapt to different situations, honest and disciplined with my work.
Maintaining support resources and reporting on agent performance.
Major achievementCollaboration in the training of new agents.
Customer service and banking processes through social networks.
Major achievementManagement of the Bancolombia group's social networks.
Management of audiovisual productions and social networks, including internal and external communications.
Major achievementManagement of audiovisual productions and mastery of the Adobe Suite.