Elisa Macama
Online English Teacher
Professional profile
Analytical , professional , and enthusiastic professional with strong administrative skills . Self-motivated , detail-oriented , and dependable , with the ability to manage multiple priorities with a positive attitude . Skilled in customer service , advocacy , interpersonal skills , teamwork , and organization . Proficient in MS Office
Work experience
Conducting English lessons, providing feedback and corrections, updating students on their progress.
Major achievementConducting conversation-based group/private lessons, providing after class reports, managing own teaching schedule.
Managed client relations, closed sales, maintained data accuracy, provided product information.
Major achievementHandled outbound & inbound calls, finalized sales, assisted with training manuals.
Provided product knowledge, addressed client needs, documented interactions, met daily targets.
Major achievementAttended training sessions, closed sales telephonically, maximized customer retention.
Education experience
University of south africa (unisa) | Undergraduate
