Monica Rodriguez
Administrative Support Assistant
Professional profile
Versatile bilingual professional with 10+ years of international experience in finance , technical support , operations , procurement , and administration . Skilled in ERP , CRM , billing , and remote work
Work experience
Supported managers, tenants, and accounting supervisors in English; handled property listings and internal workflows; paid HOA fees manually.
Major achievementProvided bilingual administrative support, managed MLS and Buildium platforms, and processed over 350 HOA fees monthly.
Optimized follow-ups with insurance companies for windshield services; reconciled accounts and recovered lost revenue.
Major achievementRecovered 50% of overdue receivables using ClickUp CRM and performed account reconciliations in QuickBooks.
Supported marketing research, data analysis, and reporting for international projects.
Major achievementInterviewed, transcribed, and translated marketing research studies to support data analysis and reporting in English.
Education experience
Universidad autonoma de occidente | Profesional
