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María Valentina Bermúdez Cotacio

Administrative assistant
Skills
(Self-evaluation)
English language 90%
Assertive communication 80%
Collaborative work 80%
Organizational capacity 80%
Empathic communication 80%
Persuasion 80%
Languages
English:
  • Speaking
    70%
  • Reading
    70%
  • Writing
    70%
Professional profile

Work experience

Administrative Assistant
banco de occidente | November 2021 - December 2022 (1 year 1 month)
Used skills

I carried out tasks of typing, sending and controlling information on precautionary measures to courts and coercive entities to report seized and seized accounts. I issued reports of resources debited from Colpensiones, guaranteeing compliance with precautionary measures. In addition, I managed embargoes and withdrawals of accounts and verified credit history to provide excellent customer service and loyalty.

Major achievement

Outstanding management in the typing, sending and control of precautionary measures to courts and coercive entities. Timely information on seized and released accounts, ensuring precautionary compliance and effective process, avoiding legal problems.

Administrative Assistant
acueducto y alcantarillado de bogotá | April 2020 - June 2021 (1 year 2 months)
Used skills

Experience in organization and documentary production at EAAB. Correspondence support and reintegration program. Management of the CORI system, customer service and resolution of requests. Skill in Excel and Office. Contributed to efficient administrative processes and customer service.

Major achievement

I managed to successfully complete urgent and pending activities, improving administrative efficiency and offering outstanding customer service in the EAAB Occupational Health Division.

Education experience
Business Administration
Servicio nacional de aprendizaje | sena | Technician
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