Valentina Gallego Patiño

Bilingual Verification Agent

Professional profile

I have experience in the commercial areas as a sales advisor and cashier . Skilled in customer service , communication , empathy , teamwork , and problem solving . Passionate about helping people and identifying their needs

Work experience

Bilingual Verification Agent

medesol s.a.s | January 2025 - January 2025

Used skills

Verified dental coverage via website and phone, entered info into database, reported plan updates, uploaded daily results.

Major achievement

Accurately verified patients' dental coverage, managed databases, reported updates, and uploaded daily results. Developed communication and customer service skills.

Freelancer - Virtual Pet Accessories Store Owner

huellas nut | January 2020 - January 2024 (4 años)

Used skills

Managed virtual store, handled customer inquiries, sales, and logistics. Studied graphic design and English.

Major achievement

Ran online pet accessories store, developed entrepreneurial, customer service, and e-commerce skills while studying graphic design and English.

Advisor

stop s.a.s | January 2018 - January 2019 (1 año)

Used skills

Advised clients, processed sales, managed cash register, organized store, performed inventories.

Major achievement

Handled client advising, sales (credit/cash), cash register, inventory, and store organization. Seasonal work in 2019, 2020, 2021.

Education experience

Human Resources Administration 40 Hours
Sena sofia | Carrera tecnológica

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