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Andrés Castro

Technical Learning Partner
Skills
(Self-evaluation)
Languages
Professional profile

Work experience

Technical Learning Partner
fyco | March 2023 - Present (3 years 8 months)
Used skills

My main functions include: PMO of educational projects "FTTx network installers" for the Fyco Learning business unit, additionally I participate as a member of the SCRUM Team as a thematic expert, developing the content and curating it. Among other associated functions (BAU).

Accm-Multitask
teleperformance - May 2023
Used skills

Process improvement, analysis and problem resolution, define and manage improvement actions, supervise and coordinate multidisciplinary teams, B2B & B2C customer relations, apply Lean Six Sigma methodologies (DMAIC, Isikawa, pareto, E-SAT & C-SAT, etc. .) statistical analysis, GM management, Team SCRUM projects, process automation and PMO L&D. Among others BAU

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