My main functions include: PMO of educational projects "FTTx network installers" for the Fyco Learning business unit, additionally I participate as a member of the SCRUM Team as a thematic expert, developing the content and curating it. Among other associated functions (BAU).
Process improvement, analysis and problem resolution, define and manage improvement actions, supervise and coordinate multidisciplinary teams, B2B & B2C customer relations, apply Lean Six Sigma methodologies (DMAIC, Isikawa, pareto, E-SAT & C-SAT, etc. .) statistical analysis, GM management, Team SCRUM projects, process automation and PMO L&D. Among others BAU