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Camilo Alarcon Nieto

Lead Customer Support Manager
Skills
(Self-evaluation)
Excel 70%
Languages
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Professional in industrial engineering and business economics, with experience in diagnosis, design and logistics processes, quality, costs and finances. My academic and values training, which has a high human quality.

Work experience

Lead Customer Support Manager
deprisa | December 2018 - Present (7 years 11 months)

Lead the timely and effective solution of the novelties presented in the Medellín-Eje Cafetero region, through permanent monitoring and analysis of productivity indicators, production times.

Major achievement

Compliance with the management indicator and incident time at 98%

Process Leader
punto electrico sas | March 2016 - May 2018 (2 years 2 months)

Process leader in the application of the lean manufacturing philosophy to optimize resources in marketing and service management. Leader in planning, Ecommerce implementation

Major achievement

improvement of the use of computer tools, to carry out data management that can provide more accurate information.

Process Leader
punto electrico sas | March 2016 - May 2018 (2 years 2 months)

Leader in planning, implementation and control in relation to e-commerce. Process leader in the application of the lean manufacturing philosophy to optimize marketing

Major achievement

improvement of the use of computer tools, to carry out data management that can provide more accurate information

Education experience
Industrial Engineering
Universidad autonoma de manizales | Undergraduate
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