• Answer incoming calls. • Make calls. • Customer loyalty • Provide information about the company's products or services. • Solve customer problems. • Handle complaints. • Process requests, payments and purchases. • Offer additional services. • Update customer information.

• Responsible for the organization of project activities, economic management and relations with other institutions. • Preparation of presentations and organization of projects. • Carry out awareness and training activities. • Promote and facilitate participation in processes. • Keep a record and document the actions carried out during the process. • Construction of the Database model, Digitization

• Responsible for the organization of project activities, economic management and relations with other institutions. • Preparation of presentations and organization of projects. • Carry out awareness and training activities. • Promote and facilitate participation in processes. • Keep a record and document the actions carried out during the process. •construction of the Database model, Digitization