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Giselle Ochoa

Account Executive
Skills
(Self-evaluation)
Languages
Ingles:
  • Habla
    75%
  • Lectura
    75%
  • Escritura
    75%
Español:
  • Escritura
    100%
  • Lectura
    100%
  • Habla
    100%
Professional profile

Bilingual systems technician and flight attendant with 4+ years of experience at Teleperformance as a trainer . Skilled in team leadership , communication , and business tools . Persistent , responsible , and able to work under pressure

Work experience

Trainer
teleperformance | October 2020 - June 2025 (4 años 8 meses)
Used skills

Trained by the client for Maestro Manager tasks. Led classes, gave feedback, supported trainers, and supervised teams to meet campaign metrics and goals.

Major achievement

Led teams, provided training, feedback, and support to advisors and trainers. Served as trainer lead backup and supervisor backup, managing campaign metrics and ensuring team goals.

Education experience
System Technique
Sena | Técnico/Tecnólogo
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