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Andres Camilo Villabon Ramon

programmer
Skills
(Self-evaluation)
Accurate & responsible 100%
Resolution 90%
Team work 85%
. leadership 80%
Researcher 80%
Agile work. 80%
Working under pressure. 70%
Languages
English:
  • Speaking
    70%
  • Reading
    70%
  • Writing
    70%
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Portuguese:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Petroleum engineer with skills in data analysis and programming. Excellent level of English and eager to learn and train in this industry.

Work experience

Bilingual Customer Service Agent
teleperformance colombia sas | November 2020 - Present (6 years)

-Carefully handle and respond to all customer inquiries creating excellent rapport and trust, identifying their needs and taking strategic action in a timely manner. -Provide excellent customer service through active listening in every interaction. -Troubleshoot and resolve customer issues by using desktop applications. -Work with confidential client information and treat it with sensitivity.

Major achievement

Provide support to product customers.

Programmer
bpo2b s.a.s | April 2021 - September 2021 (5 months)
Used skills

-Schedule phone and online surveys using our easy-to-use, proprietary survey platform. -Interpret and generate unique programming solutions, through front-end development using HTML, CSS, and JavaScript (jQuery), for various client programming requests. -Rigorous testing and survey quality checks, at the surface and backend level, to confirm accurate programming. -Analyze skipping logic in Excel.

Major achievement

Schedule surveys with the best possible quality in the shortest time.

Maintenance Assistant
varisur s.a.s | February 2019 - May 2019 (3 months)

Installation, maintenance, assembly, repair of equipment and tools. Lubrication processes, knowledge of equipment components such as valves, flanges, tanks, exchangers, flanges, vessels, fin-fans, etc). Additionally knowledge in workover tools. Carrying out the best practices and always with regulatory compliance.

Major achievement

Workover tool inspection and maintenance functions

Education experience
Other not Specified
Universidad surcolombiana | Undergraduate
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