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Leydy Daniela Oviedo Lopez

Customer Service Advisor
Skills
(Self-evaluation)
Attitude to service 100%
Positive attitude 90%
Adaptability to change 90%
Languages
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Accounting and finance technologist with extensive experience in customer service and support

Work experience

Advises Customer Service
one link | March 2021 - August 2021 (5 months)

Customer service and support on the Rappi application

Major achievement

Obtain application management skills

Customer Service Advisor
one link | March 2019 - May 2020 (1 year 2 months)

Customer service on Claro's home line, support and sale of internet, telephone and television services.

Major achievement

Solve failures to clients in their home services.

Customer Service Advisor
konecta | June 2017 - December 2018 (1 year 6 months)

Customer service in line with Sura auto solution, take claims and manage claims processes.

Major achievement

Get great customer service skills

Education experience
Other not Specified
Sena | Technician
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