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Milena Florez

Administrative and Customer Service
Skills
(Self-evaluation)
Languages
Professional profile

Work experience

Asesora Comercial Grupo Afines Empresariales
seguros bolivar
Used skills

Opening of business agreements and development of business strategies. Reporting of weekly and monthly sales results. Telemarketing to obtain appointments with companies, according to the profile required by the company. Sale and specialized advice on personal and family protection plans. Presentation of the CAFAM business services portfolio.

Major achievement

I was recognized for being the best sales rookie and during the months that I worked in the company, I was among the top 5 best sales consultants in the business line.

Asistente Administrativa Para Proyecto
bpo synergy sas | July 2021 - November 2021 (4 months)
Used skills

Customer service and PQRS solution. Administrative procedures before the chamber of commerce, insurance companies and the SIA. Affiliations to social security. Management of employment contracts. File and correspondence management. Preparation of communications. Production inventory control. Minor cash handling. Attention to the requirements of the area manager.

Major achievement

I organized the administrative area because there were no defined processes.

Entrepreneurship
tienda de accesorios | January 2016 - June 2019 (3 years 5 months)
Used skills

Customer service, appointment scheduling and sales closing. Attention to PQRS. Payment to suppliers. Purchase of supplies. Inventory control. Enlistment and order fulfillment.

Major achievement

The deliveries of the orders were always made in the times agreed with the client.

Education experience
Business Administration
Fundación universitaria los libertadores | Undergraduate
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