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Vanessa Valencia Rivera

Customer Service Agent
Skills
(Self-evaluation)
Languages
Professional profile

Work experience

Customer Service Agent
telecenter panamericana | November 2020 - May 2021 (6 months)
Used skills

Directv Call Center, Pqrs attention, billing, online technical support, customer service for different Latin American countries.

Billing And Admissions Assistant
ips vivir | February 2019 - February 2020 (1 year)
Used skills

Attention to all patients who entered the services of the Eps, management of admissions and billing, registration of medical appointments, cancellation and assignment, management of moderator fees and co-payments, reductions and medical authorizations.

Multiservice Assistant
falabella | November 2016 - October 2018 (1 year 11 months)
Used skills

Management of customer service on the front line, changes, filings with the superintendency, pqrs, technical support, cash management, among other functions.

Education experience
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