Administrative Assistant and psychology student with extensive experience in in-person and telephone customer service, filing, payroll settlement, everything related to the social security system, and excellent office management.
Telephone customer service for Bancoomeva clients, attending to PQRs, providing advice on billing, financial products, use of virtual channels, cross-selling intangibles (lines of credit), among others.
Telephone and in-person customer service, financial projection, accounting management, OT generation, production and installation area programming, petty cash management, monitoring of pending work, invoicing, digitization of sales and daily expenses.