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Paola Andrea Medina De

Customer Support
Skills
(Self-evaluation)
Office 80%
Languages
English:
  • Speaking
    70%
  • Reading
    70%
Professional profile

Administrative Assistant and psychology student with extensive experience in in-person and telephone customer service, filing, payroll settlement, everything related to the social security system, and excellent office management.

Work experience

Customer Support
bancoomeva | November 2023 - March 2024 (4 months)
Used skills

Telephone customer service for Bancoomeva clients, attending to PQRs, providing advice on billing, financial products, use of virtual channels, cross-selling intangibles (lines of credit), among others.

Administrative Assistant
vidrialuminios la casona | August 2020 - July 2023 (2 years 11 months)
Used skills

Telephone and in-person customer service, financial projection, accounting management, OT generation, production and installation area programming, petty cash management, monitoring of pending work, invoicing, digitization of sales and daily expenses.

Education experience
Administrative Assistant
Sena servicio nacional de aprendizaje | Technician
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