Leicy Yuliana Braham Mosquera
Call Center Advisor
Professional profile
I am a Young, serious, wanting to carve out a future, and excellent personal presentation. With experience in leading work teams, as part of the student council of IE Gabriel García Márquez (Personera). And personnel coordinator.
Work experience
Call Center Advisor
emtelco cx & bpo | June 2020 - June 2021 (1 year)
Used skills
Customer service, solve concerns and disagreements presented by the user, billing explanation and charges made by the corporate client.
Receptionist / Staff Coordinator
motel los colores | March 2019 - June 2020 (1 year 3 months)
Used skills
Creation of shifts, personnel management, money management, cash registers, customer service, interpersonal conflict resolution.
Major achievementPromotion in the position of receptionist (3 months) to personnel coordinator.
Main Cashier
grupo exito | January 2018 - July 2018 (6 months)
Used skills
Cash management, dataphone management, customer service, fruver, warehouse, picking - packing.
Education experience
Other not Specified
Sena | Technician
Sena | Technician
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