As a data analyst at Bancolombia, I applied Python and Java to automate, unify and validate audit tests, create machine learning and data science models, and generate dynamic dashboards with Power BI. Additionally, I collaborated with business stakeholders to identify analytics requirements and needs, and contributed my technical knowledge to optimize processes and provide data-driven solutions.

As a sales executive at Millenium BPO SA, I offered and sold communication products to potential clients, using digital tools such as Microsoft Teams and Dynamics 365. I attended and solved the problems of current clients, providing personalized solutions and improving their satisfaction. I provided support and guidance to my colleagues when they had questions about products or procedures.

As a systems analyst at Quicktch, I led a team of 4 people and ensured the correct functioning of the company's IT systems. To do this, I provided software and hardware technical support, attended to user requests and requirements, performed preventive and corrective maintenance and inventory of equipment. Additionally, I collaborated with developers and programmers to create requirements, tests and analysis methods for the improvement and optimization of the