David Berrio Peralta
Quality Control (Bilingual)
Professional profile
Experienced customer service professional with a strong background in bilingual communication seeking a challenging position to expand knowledge and skills
Work experience
Quality Control (Bilingual)
softsvit | April 2025 - Present (1 year 7 months)
Used skills
Reviewed accuracy of information and created daily reports.
Major achievementQuality control of calls, messengers, and emails.
Sds Customer Service Bilingual Associate
amazon | August 2023 - January 2025 (1 year 5 months)
Used skills
Helped colleagues with policies and concerns about SDS, closing knowledge gaps.
Major achievementAmerica-wide smile story winner.
Bilingual United Healthcare Agent
ttec | October 2022 - June 2023 (8 months)
Used skills
Helped as floor support for new employees and stood out for good performance.
Major achievementAcquired knowledge and medical language.
Education experience
Public Accounting
Corporacion universitaria latinoamericana - cul | Undergraduate
Corporacion universitaria latinoamericana - cul | Undergraduate
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