Andres Camilo Ramirez Bedoya
DevOps Support Engineer
Professional profile
Telecommunications engineer with skills and experience in handling office tools, knowledge of different operating systems and versions of Windows, Linux and PC maintenance, monitoring of IT infrastructure services,
Work experience
Support in DevOps adoption and implementation processes. Build CI/CD pipelines using templates for code reuse. Generation of good practices in pipelines. Manage and monitor the services that are part of the DevOps recipe (Gitlab, Artifactory, Jenkins, Sonarqube). Migrate jobs in Jenkins to pipeline as code Construction of a fully automated continuous deployment scheme.
carry out maintenance and guarantees (on-site audit) to Claro Hogar's internal HFC network, consisting of solving any problem that the user has with Claro's services
Major achievementlearn to work with the client hand in hand to find the best solution
route tasks to approximately 12 technicians in charge and provide technical support through the company's applications, to Tigo-Une technicians in the field,
Major achievementlearn teamwork be vital support for colleagues quickly and efficiently.
Education experience
Instituto tecnológico metropolitano (itm) | Undergraduate
