He directs the technology area, articulates the IT strategic plan to accelerate the digital transformation of the company, guaranteeing the evolution, stability and security of the systems. In charge of a team of 16 professionals and an OPEX budget of COP $ 5,000 million / year. * I managed to move the company forward in managing the COVID-19 crisis, doubling telework capacity, swiftly implementing new digital channels, creating new self-service functionalities and increasing

Cali, Colombia Responsible for meeting the technological needs of the customer service and commercial areas in 8 Latin American and Caribbean countries, ranging from contact center technology solutions and administrative support systems, to multi-channel self-service tools and digital transformation. Lead a team of 11 professionals in 3 countries, and answering for an annual budget of up to USD $ 500,000. * Implement technological solutions that allowed

In a software start-up, starting as a Software Development Assistant (2002), I came to serve as Development Coordinator (2007) and eventually Solutions Architect (2010), participating in numerous projects for the construction and deployment of IT technology solutions. Critical mission for clients such as Telmex Colombia, Comcel, Andinatel / CNT (Ecuador), Pacifictel, Emcali, Orbitel / UNE, Emtelco and Flycom, with scalable, reliable and secure solutions. * Lead the development