Administrador de empresas y tecnólogo en gestión empresarial con experiencia en formación administrativa , control y organización , seguimiento a indicadores de gestión , entrega de informes , comunicación asertiva , trabajo en equipo y adaptabilidad
Process of crossing databases and updating daily reports.
Major achievementManagement of administration of requests from the logistics area and support in electronic billing.
Training new collaborators in the proper use of work tools.
Major achievementManagement of training for new collaborators in the Call Center.
Call monitoring and tracking process in the Call Center.
Major achievementMonitoring and tracking calls to identify inconsistencies in the area.