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Jefferson Guzmán

Auxiliar Administrativo
Skills
(Self-evaluation)
Languages
Professional profile

Administrador de empresas y tecnólogo en gestión empresarial con experiencia en formación administrativa , control y organización , seguimiento a indicadores de gestión , entrega de informes , comunicación asertiva , trabajo en equipo y adaptabilidad

Work experience

Administrative Assistant
logytech mobile company | July 2023 - September 2023 (2 months)

Process of crossing databases and updating daily reports.

Major achievement

Management of administration of requests from the logistics area and support in electronic billing.

Trainer
colombian outsourcing solution | February 2020 - October 2022 (2 years 8 months)

Training new collaborators in the proper use of work tools.

Major achievement

Management of training for new collaborators in the Call Center.

Quality Analyst
colombian outsourcing solution | February 2020 - October 2022 (2 years 8 months)

Call monitoring and tracking process in the Call Center.

Major achievement

Monitoring and tracking calls to identify inconsistencies in the area.

Education experience
Academic Bachelor
Tecnisistemas | High School
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