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Mary Gomez

Call Center Agent
Skills
(Self-evaluation)
Orientation to results 100%
Organization and method 100%
Strategic planning 100%
Stress tolerance 100%
Attention to detail 100%
Active listening 100%
Serv. to the client 100%
Collaborative work 100%
Working under pressure. 100%
Confidence building 100%
Languages
English:
  • Reading
    70%
  • Writing
    70%
French:
  • Writing
    70%
  • Reading
    70%
Professional profile

Work experience

Call Center Agent
atlantic bpo | June 2021 - January 2023 (1 year 7 months)
Used skills

Pivot tables, database

Reception
m&r de la 48 s.a.s | October 2017 - May 2021 (3 years 7 months)
Used skills

Agenda, database, dynamic tables of information

Reception
alianza valores | December 2015 - November 2016 (11 months)
Used skills

Customer database, visits, external, internal and telephone customer service schedule, management of petty cash and suppliers

Education experience
Business Administration
Servicio de aprendizaje sena | Technological career
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