Gabriela Severiche Bonett
Digital Marketing Specialist | Customer Experience Representative | Translator
Professional profile
Bilingual customer experience and marketing professional with hands-on experience in customer support , sales , translation , digital marketing , and SEO for U.S.-based clients . Skilled in web positioning and content creation
Work experience
Customer Experience Representative / Translator / Marketing & Seo Content Creator
mall bp shopping center | January 2025 - December 2025 (11 meses)
Used skills
Supported U.S. customers via calls, chats, and email. Managed translations, created social media content, and owned SEO strategy including keyword research and on-page optimization to boost web and social visibility.
Major achievementHandled 100+ daily customer interactions in English, managed translation, led SEO and digital marketing, and earned a raise for exceeding expectations.
Education experience
Bachelor s Degree in International Business
Eafit university | Profesional
Eafit university | Profesional
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