Analyze, plan, execute, configure, monitor and control different projects in the IT area related to the Zoho application suite.

Implementation Project Onboarding 2.0; configuration and definition of processes. Implementation of the Smart Supervision Project; configuration and definition of processes in Zoho Desk. Implementation and configuration of Zoho Brookings for the self-management portal.

Design solutions by interpreting the business needs, managing the technical requirement with the developer, creating and executing the functional test cycles and accompanying the end user test cycle and approval.

Implementation of Electronic Reception of Supplier Invoices with automatic data capture to simplify the administration of Document Management processes in the Family group.