* Customer support assistant, with experience in sales as an in person and over the phone vendor. * Advanced knowledge in CRM softwares (primarily Salesforce and Sales loft), lead generation, sales funnel and qualification, support, communication skills, customer retention and on-boarding processes. Experience Teleperformance Sales Agent June 2023 - Present (6 months) Bogota, Distrito Capital, Colombia ContactPoint 360 Sales Agent
In this company I'm in charge of cold calling a list of Leads to offer the product and perform consultative sales, then follow up with them until the sale is closed or rejected.
I was a cross sales agent, also in charge of customer support.