Operations and people leader with hands-on experience in recruitment and talent acquisition for BPOs . Strong in candidate assessment , onboarding , KPIs , and stakeholder collaboration to drive hiring aligned with business needs
Managed full lifecycle of client and student relationships. Led recruitment, screening, and selection for academy programs. Partnered with HR and Marketing to increase engagement and enrollment quality.
Major achievementLed end-to-end recruitment for training programs, designed targeted strategies, and built corporate partnerships. Managed candidate screening, onboarding, and curriculum alignment with market trends.
Participated in candidate screenings, coordinated ATS workflows, and provided post-hire feedback to improve sourcing. Supported onboarding and ensured alignment with operational benchmarks.
Major achievementSupported HR and TA in sourcing and interviews, evaluated candidates for KPIs and SLAs, and contributed to headcount planning and onboarding.
Partnered with leadership to assess candidate fit, participated in evaluations, and provided feedback. Assisted with onboarding and ramp-up, supported staffing forecasts, and ensured operational alignment.
Major achievementSupported interview process, candidate evaluation, and onboarding. Collaborated with operations and HR for smooth recruitment-to-production handoff, minimizing early attrition.