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Sergio Morales

Talent Development Program Lead
Skills
(Self-evaluation)
Languages
Ingles:
  • Habla
    85%
  • Lectura
    85%
  • Escritura
    85%
Español:
  • Escritura
    100%
  • Lectura
    100%
  • Habla
    100%
Professional profile

Operations and people leader with hands-on experience in recruitment and talent acquisition for BPOs . Strong in candidate assessment , onboarding , KPIs , and stakeholder collaboration to drive hiring aligned with business needs

Work experience

Talent Development Program Lead
qaxpert | August 2023 - Present (3 años 3 meses)
Used skills

Managed full lifecycle of client and student relationships. Led recruitment, screening, and selection for academy programs. Partnered with HR and Marketing to increase engagement and enrollment quality.

Major achievement

Led end-to-end recruitment for training programs, designed targeted strategies, and built corporate partnerships. Managed candidate screening, onboarding, and curriculum alignment with market trends.

Shift Manager & Talent Acquisition Specialist
nearsol | October 2023 - February 2025 (1 año 4 meses)
Used skills

Participated in candidate screenings, coordinated ATS workflows, and provided post-hire feedback to improve sourcing. Supported onboarding and ensured alignment with operational benchmarks.

Major achievement

Supported HR and TA in sourcing and interviews, evaluated candidates for KPIs and SLAs, and contributed to headcount planning and onboarding.

Team Operations Leader & Talent Sourcing Specialist
task us | March 2025 - January 2025 (2 meses)
Used skills

Partnered with leadership to assess candidate fit, participated in evaluations, and provided feedback. Assisted with onboarding and ramp-up, supported staffing forecasts, and ensured operational alignment.

Major achievement

Supported interview process, candidate evaluation, and onboarding. Collaborated with operations and HR for smooth recruitment-to-production handoff, minimizing early attrition.

Education experience
Bachelor s Degree in Physical Education
Universidad católica luis amigó | Profesional
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