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Williams R. Nuñez Royet

Agent
Skills
(Self-evaluation)
Microsoft 365 80%
Platform administration 80%
Iso 27001 70%
Languages
English:
  • Speaking
    60%
  • Reading
    60%
  • Writing
    60%
Spanish:
  • Writing
    100%
  • Reading
    100%
  • Speaking
    100%
Professional profile

Experienced professional in technical support, customer service, and programming. Proficient in PHP, SQL, Visual Basic, and C++. Distinguished for teamwork, leadership, and rapid learning.

Work experience

Technical Support Agent
teleperformance s.a. | January 2022 - January 2023 (1 year)
Used skills

Technical support agent, incident resolution and international customer service.

Major achievement

Technical support and customer service in an international call center.

Programmer
funsone | January 2017 - January 2021 (4 years)
Used skills

Programmer in charge of developing and maintaining systems in PHP, SQL, Visual Basic and C++.

Major achievement

Development in PHP, SQL, Visual Basic, and C++. Support for internal systems.

Technical Support
funsone | January 2015 - January 2017 (2 years)
Used skills

Technical support and attention to internal and external users.

Major achievement

Technical support and user assistance.

Education experience
Bachelor
L.b nueva esparta | High School
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