Managed cloud resources, implemented security, automated processes, monitored incidents, maintained systems, documented changes, and provided technical support.

Design and configuration of cloud infrastructure, cost optimization, security controls, automation, monitoring, and technical support.

Deployed infrastructure with CloudFormation/Terraform, monitored with CloudWatch, Dynatrace, Zabbix, managed ADA app, prepared reports, verified SLAs.

Deployment support, cloud operations monitoring, infrastructure as code, and SLA compliance.

Handled incidents, maintained equipment, managed FortiAuthenticator and Active Directory, updated inventories, resolved cases, managed users in Geovictoria.

Service Desk support, Active Directory, inventory management, and user administration.