Alejandro Araque
Billing Agent
Professional profile
Dynamic and adaptable professional with experience in customer service , sales , team management , and technical support . Native Spanish speaker with strong problem-solving skills and attention to detail
Work experience
Billing Agent
nearsor (adt) | October 2024 - August 2025 (10 months)
Used skills
Handled billing and support for ADT customers, ensuring satisfaction.
Major achievementManaged billing inquiries and provided technical and troubleshooting support.
Customer Service Insurance
concentrix (allstate) | November 2023 - April 2024 (5 months)
Used skills
Handled customer inquiries and support for insurance products.
Major achievementProvided customer service for insurance clients, resolving issues efficiently.
Sales Representative (American Home Shield)
buwelo | July 2022 - January 2023 (6 months)
Used skills
Sold home insurance and warranties, delivering outstanding customer service.
Major achievementAchieved sales targets for home insurance and warranties.
Education experience
Undergraduate Student
University of medellin (udm) | Undergraduate
University of medellin (udm) | Undergraduate
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