Supervise customer satisfaction. Monitor the performance of the services offered and take measures to improve their quality and efficiency. Identify new service opportunities and develop plans to deliver them effectively.

Accompaniment improvement plan client Bancolombia

Establish the requirements of the operations. Management of costs and margin of the work team. Assertive communication with clients and work teams. Knowledge of customer process and financial compliance. ANS management. Generate strategies to automate work plans and team commitments. Efficient management of assigned hours of team activities. Propose operating models that help the appropriate

Establish the requirements of the operations. Cost and margin management of the work team. Assertive communication with clients and work teams. Knowledge of the client's process and financial compliance. ANS management. Generate strategies to automate work plans and team commitments. Efficient management of assigned hours of team activities. Propose operating models that help the proper functioning of the processes.