Customer-focused professional specialized in B2B sales , account management , and technology solutions . Experienced in team leadership , CRM platforms , and optimizing sales processes with Microsoft and Google Cloud solutions
Led lead generation, pipeline growth, and technical validation for cloud migration. Collaborated with Account Executives and Solutions Architects to ensure contract execution.
Major achievementDrove GCP and workspace adoption for enterprise accounts, engaged C-suite executives, and accelerated digital transformation using Salesforce, Looker, BigQuery, and Google Cloud Console.
Ensured customer satisfaction, retention, and long-term relationship development with IT Managers across the U.S.
Major achievementManaged Microsoft product sales for enterprise accounts, oversaw license renewals, and utilized Dynamics, Power BI, SQL, BigQuery, and Azure Databricks for insights.
Organized repair routes, trained new team members, and delivered technical support for devices and appliances in the Miami market.
Major achievementCoordinated sales and repair technicians, provided technical support for large retailers, and specialized in virtual diagnostics.