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Maria Vicioso Figuereo

Lic. Hotel Administration
Skills
(Self-evaluation)
Serv. to the client 100%
Cordiality or kindness 100%
Responsibility 100%
Team work 100%
Administration 100%
. leadership 100%
Assertive communication 100%
Languages
English:
  • Speaking
    70%
  • Reading
    70%
  • Writing
    70%
Professional profile

Work experience

General Manager
deluxe recovery house | October 2019 - May 2022 (2 years 7 months)
Used skills

In charge of a Recovery Home where the patients stayed after undergoing plastic surgery, mostly from Canada and the United States. Basically, she was in charge of ensuring that the operation was 100% complete from the airport shuttle to the recovery home such as the clinic, food quality control, staff recruitment, constant supervision in relation to the position and work of each person, payroll, etc.

Major achievement

- Create a healthy work environment and teamwork. - Complete the work team in such a way that the rotation would come out easily without problems since they did not have permanent staff. - Standardize the protocols of hygiene. - Developed recipes and menu for feeding patients

Coordinadora Cirugias Plasticas
surgi coordinator | February 2018 - April 2019 (1 year 2 months)
Used skills

In charge of sales of plastic surgeries in the Dominican Republic for foreign patients, she was the bridge between the surgeon and the patient who required the service. I was in charge of reserving the surgery date, coordinating transportation, reserving the nursing home, orienting and guiding the patient before, during and after her procedure.

Major achievement

- Minimize the number of emails sent by creating a type of quote that will detail the main and most important of the procedure at the same time maximizing the time with each patient. - Create an automated follow-up system to be able to have better communication with the patient. -

Coordinación De Ventas / Eventos
jw marriott | January 2016 - February 2018 (2 years 1 month)
Used skills

In charge of sales and organization of events (weddings, meetings, conferences, press conferences, birthdays) within the hotel rooms, providing guests with the quality and service that characterizes us.

Major achievement

- Maintain the sales goal for three consecutive months, ensuring that our revenue did not drop. - Create menus for different types of events together with the chef, taking into account the needs of the guests who visited us.{** *}- Achieve the loyalty of senior executives and large companies.

Education experience
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